Emergency Preparedness

Introducing Voyent Alert!

In times of crisis it is important that residents have access to trusted, timely and accurate information to ensure their own safety and that of their family and loved ones. In response to this need, the Town of Canmore has chosen Voyent Alert! as the communication service provider for these kinds of events.

Voyent Alert! is a multi-purpose communication service used to send alerts to residents, businesses, and visitors during critical events like fires or floods as well as for relevant day-to-day communications such as snow removal advisories, planned maintenance, water advisories, etc.

How to Register:

Registration for the service is FREE, simple and totally anonymous.

  • For Mobile App Alerts: Download and install the Voyent Alert! app from the Apple or Google Play app stores.

  • For Email, Text Message or Voice Call Alerts: Register online at https://register.voyent-alert.com

Privacy is Paramount: Registration is anonymous, and no information volunteered or derived is shared or used for marketing or data harvesting purposes. Locational information from your followed locations is only used to determine its proximity to an alert event and to provide critical context within the communications (such as distance and direction).

Leaving is Easy: Both mobile applications and web-based accounts provide access to an unsubscribe feature accessed via the menu icon on the top right of the screen/page. If the service isn’t working out simply click on the “Unsubscribe” button and you won’t be hearing from us again.

For more information you can check out the FAQ.


Emergency Preparedness

Town of Canmore Emergency Plans

The Town of Canmore regularly reviews and updates our comprehensive internal Municipal Emergency Management Plan. Every emergency is different, and there are plans and evacuation routes in place which are dependent upon the specific circumstances of the emergency. Sometimes those circumstances change quickly, and plans need to change. Residents need to be prepared with an emergency kit, know where to go to get emergency instructions, and follow instructions when the time comes.  

Are you curious about what the Municipal Emergency Management Plan looks like? We've created a public version so you can better understand what Town of Canmore officials and assisting agencies follow during an emergency, and what guides their operations, organization, responsibilities, and coordination in order to provide effective response and recovery from major emergencies or disasters. 

Municipal Emergency Management Plan

Stay Informed

One of the most important things you’ll need during an emergency is information. In the case of an emergency, we will provide updates from the Town of Canmore on:

Do you know what you would do if you had a single hour to evacuate in the case of an emergency? What would you do first?

Learn about hazards in Alberta and how you can be better prepared.

Every home needs an emergency plan. Click on a link below to take 20 minutes to make a family emergency plan and emergency kit. Your future self will be grateful for when you need it most.

Build an emergency kit

Pet Preparedness

Make an emergency plan

Emergency preparedness 

Your strongest resource during an emergency event, large or small, is your neighbours. Building relationships with your neighbours will help you form strong networks and cope during an emergency. Strong and connected neighbourhoods and communities are more resilient and recover more quickly following emergencies.

Here are some ways to connect as neighbours and become more prepared:

  • Create a neighbourhood map identifying a muster station and people with pets, skills, and resources. Also note who may require extra assistance.
  • Learn together! Organize a first aid course for those interested in your neighbourhood. 
  • Create a neighbourhood tool library of supplies you can share everyday and during and emergency
  • Save money by bulk purchasing emergency supplies and kits together
Evacuation Types



An Evacuation Alert tells people to prepare for an evacuation. 


An Evacuation Order tells people to evacuate immediately. This may happen in circumstances where there is little or no time to notify, or following an evacuation alert.


There are situations where it is safer for people to stay in the home or building where they are during a sudden emergency.      

We will not ask you to leave your house unless there is reason to believe you are in danger. If you are ordered to evacuate, please do so, and either go to the reception centre that will be set up, or an alternative safe place to stay.

Take your emergency kit, essential medications, copies of prescriptions, personal identification of each family member, and a cellular phone with you. Take pets with you, lock your home, and use travel routes specified. Stay informed using the channels outlined above.

Following Emergency Orders

When an emergency exists, sometimes residents are asked to take action to ensure that everyone, including residents and emergency personnel, is kept safe. If orders are issued, please follow them. They are issued for the safety of everyone involved.

Know Your Zone