Change of Banking for your Pre-authorized Payment Plan
If you are participating in the Tax Installment Payment Plan (TIPP) and/or the Pre-authorized Utility Payment Plan (PUPP) and would like to change your banking information you need to inform us, in writing, of this change and provide a new void cheque or Pre-Authorized Debit (PAD) form from your bank. Download the change of banking form.
Account Holder Changes.
It is the owners' responsibility to keep their contact information with the Town of Canmore current. You can find the Change of Mailing address form here.
Recently Married or Divorced?
If the status of your name has changed, you must first register the change with the Alberta Land Titles office. The name(s) on your Town of Canmore tax and utility account will then be changed in due process.
Visit the Utilities Consumer Advocate website to compare electricity and gas prices in your area, view historical rates, or get help resolving water and energy utility related issues.
- http://ucahelps.alberta.ca (Utilities Consumer Advocate website)
- http://ucahelps.alberta.ca/cost-comparison-tool.aspx (prices)
- http://ucahelps.alberta.ca/historic-rates.aspx (rates)
- http://ucahelps.alberta.ca/contact-a-mediation-officer.aspx (issues)
Water and Wastewater
- Water Distribution and Treatment
- Utility Rates
- Wastewater Collection and Treatment
- Biosolids Management
- Storm Water Drainage
- Meter Reading, Billing and Account Management
- Water Conservation
- Water Loss Audit
Water to the Town is supplied by two main sources- a groundwater aquifer at Pumphouse 1 and the Rundle Forebay at Pumphouse 2. Canmore also provides water to our neighbors in the MD of Bighorn.
Canmore is serviced by a single wastewater treatment plant. The plant includes primary filtration, biological aerated filtration for secondary and tertiary treatment, and UV disinfection prior to discharging to the Bow River.
Learn how you can help avoid sewer blockages and backups.
Contact the Utility Department
Town of Canmore Utility Billing Department
Phone: 403.678.7134 Email: firstname.lastname@example.org
Final Utility Bill Requests:
Solid Waste & Recycling Services:
Town of Canmore Public Works Department
24 Hour Water Service - EMERGENCY ONLY:
EPCOR Water Services