Town of Canmore

Water Meter Upgrade

The Town of Canmore and our partners at EPCOR Water Services are upgrading the water meters in your neighbourhood.  Although some meters in the neighborhood have already been upgraded, the existing water meter at your property is being phased out and will be replaced by the new Encoder Receiver Transmitter (ERT) Meter. Over time, water meters decrease in accuracy and this upgrade will allow for more accurate and efficient meter reading via remote access.

Book your appointment

In order to complete this upgrade, you need to book an appointment by July 31, 2023.  Appointments can be made up to two months in advance by using the online booking tool here.

Prepare for your appointment

  • The meter exchange can take up to one hour to complete.
  • Be prepared for your water to be turned off for up to one hour or for the duration of the appointment.
  • An EPCOR technician will meet you, or your representative, at your Canmore property per your specified booking time. You or your representative must be an adult (18yrs +) and be present in the home for the duration of the appointment.
  • The EPCOR technician will require access to the inside of your property to perform the meter upgrade; please ensure easy access to the water meter.  Unlike your gas or electric meters, the water meter is located inside the home where it can stay warm.  It is often installed near the water shut off valve, sometimes located in a furnace room or mechanical room. See Rates & Water Meters for a picture of a water meter.  The technician will need a clear path to access the meter and some working space to complete the exchange. 

Please email This email address is being protected from spambots. You need JavaScript enabled to view it. or call 403.678.7134 if you have questions. 

The Town of Canmore is located within Treaty 7 region of Southern Alberta. In the spirit of respect, reciprocity and truth, we honour and acknowledge the Canmore area, known as “Chuwapchipchiyan Kudi Bi” (translated in Stoney Nakoda as “shooting at the willows”) and the traditional Treaty 7 territory and oral practices of the Îyârhe Nakoda (Stoney Nakoda) – comprised of the Bearspaw First Nation, Chiniki First Nation, and Goodstoney First Nation – as well as the Tsuut’ina First Nation and the Blackfoot Confederacy comprised of the Siksika, Piikani, Kainai. We acknowledge that this territory is home to the Métis Nation of Alberta, Region 3, within the historical Northwest Métis homeland. We acknowledge all Nations who live, work, and play and help us steward this land and honour and celebrate this territory. We commit to working to live in right relations and to advance Truth and Reconciliation.

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