Utility Rates & Water Meters
Information on current utility rates, how meter readings are obtained, and water meter installation and removal.
Read MoreUtilities
Town of Canmore utility bills are mailed bi-monthly (once every 2 months) and include base rate charges for recycling, solid waste, metered water and wastewater services as well as charges for water actually consumed. You can view your bill by logging into your
Electronic Billing
Receive your utility bills by email!
Utility Payment Options
Questions about Moving, Purchasing, or Selling?
Remember to request a final utility bill.
Moving
Moving
Updating Your Account
Change of Banking for your Pre-authorized Payment Plan
If you are participating in the Pre-authorized Utility Payment Plan (PUPP) and would like to change your banking information you need to inform us, in writing, of this change and provide a new void cheque or Pre-Authorized Debit (PAD) form from your bank. Download the pdf change of banking form here (662 KB) .
Account Holder Changes. It is the owners' responsibility to keep their contact information with the Town of Canmore current.
Recently Married or Divorced?If the status of your name has changed, you must first register the change with the Alberta Land Titles office. The name(s) on your Town of Canmore tax and utility account will then be changed in due process.
If you are participating in the Pre-authorized Utility Payment Plan (PUPP) and would like to change your banking information you need to inform us, in writing, of this change and provide a new void cheque or Pre-Authorized Debit (PAD) form from your bank. Download the pdf change of banking form here (662 KB) .
Account Holder Changes. It is the owners' responsibility to keep their contact information with the Town of Canmore current.
Recently Married or Divorced?If the status of your name has changed, you must first register the change with the Alberta Land Titles office. The name(s) on your Town of Canmore tax and utility account will then be changed in due process.
Water and Wastewater
Water and Wastewater utility operations for the Town of Canmore are provided by EPCOR Water Services Inc. under the terms of a performance based Utility Services Agreement. This agreement encompasses the full spectrum of utility operations including:
- Water Distribution and Treatment
- Utility Rates
- Wastewater Collection and Treatment
- Biosolids Management
- Storm Water Drainage
- Meter Reading, Billing and Account Management
- Water Conservation
- Water Loss Audit
Where does our water come from?
Water to the town is supplied by two main sources- a groundwater aquifier at pumphouse 1 and the Rundle Forebay at pumphouse 2. Canmore also provides water to our neighbors in the MD of Bighorn.
Sewer
Canmore is serviced by a single wastewater treatment plant, the plant includes primary filtration, biological aerated filtration for secondary and tertiary treatment and UV disinfection prior to discharging to the Bow River.
How you can help avoid sewer blockages and backups:
Keep FOG's out of your drains: www.epcor.com/fogs
Contact the Utility Department
Utility Account Balance, Metering and Payment Inquiries:
Town of Canmore Utility Billing Department
Phone: 403.678.7134 Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Final Utility Bill Requests:
Online request form: https://www.canmore.ca/finalutilitybill
Solid Waste & Recycling Services:
Town of Canmore Public Works Department
Phone: 403.678.1580
24 Hour Water Service - EMERGENCY ONLY:
EPCOR Water Services
Phone: 403.609.6400
Other Household Utilities
Visit the Utilities Consumer Advocate website to compare electricity and gas prices in your area, view historical rates, or get help resolving water and energy utility related issues.
http://ucahelps.alberta.ca (Utilities Consumer Advocate website)
