Town of Canmore


Town of Canmore utility bills are mailed bi-monthly (once every 2 months) and include base rate charges for recycling, solid waste, metered water and wastewater services as well as charges for water actually consumed.  You can view your bill by logging into your 

Electronic Billing  

Receive your utility bills by email!

Utility Payment Options

Utility Payments

Questions about Moving, Purchasing, or Selling?

Remember to request a final utility bill.

Updating Your Account
Change of Banking for your Pre-authorized Payment Plan 
If you are participating in the Pre-authorized Utility Payment Plan (PUPP) and would like to change your banking information you need to inform us, in writing, of this change and provide a new void cheque or Pre-Authorized Debit (PAD) form from your bank. Download the  pdf change of banking form here (662 KB) .

Account Holder Changes. It is the owners' responsibility to keep their contact information with the Town of Canmore current. 

Recently Married or Divorced?If the status of your name has changed, you must first register the change with the Alberta Land Titles office. The name(s) on your Town of Canmore tax and utility account will then be changed in due process.

Water and Wastewater

Water and Wastewater utility operations for the Town of Canmore are provided by EPCOR Water Services Inc. under the terms of a performance based Utility Services Agreement. This agreement encompasses the full spectrum of utility operations including:
    • Water Distribution and Treatment
    • Utility Rates
    • Wastewater Collection and Treatment
    • Biosolids Management
    • Storm Water Drainage
    • Meter Reading, Billing and Account Management
    • Water Conservation
    • Water Loss Audit
Where does our water come from?
Water to the town is supplied by two main sources- a groundwater aquifier at pumphouse 1 and the Rundle Forebay at pumphouse 2.  Canmore also provides water to our neighbors in the MD of Bighorn. 


Canmore is serviced by a single wastewater treatment plant, the plant includes primary filtration, biological aerated filtration for secondary and tertiary treatment and UV disinfection prior to discharging to the Bow River. 

How you can help avoid sewer blockages and backups:

Keep FOG's out of your drains:

Contact the Utility Department

Utility Account Balance, Metering and Payment Inquiries:

Town of Canmore Utility Billing Department
Phone:  403.678.7134 Email:   This email address is being protected from spambots. You need JavaScript enabled to view it. 

Final Utility Bill Requests:

Online request form: 

Solid Waste & Recycling Services:

Town of Canmore Public Works Department
Phone:  403.678.1580 

24 Hour Water Service - EMERGENCY ONLY:

EPCOR Water Services
Phone:  403.609.6400 

Other Household Utilities
Visit the Utilities Consumer Advocate website to compare electricity and gas prices in your area, view historical rates, or get help resolving water and energy utility related issues.  (Utilities Consumer Advocate website)

Utility Rates & Water Meters

Information on current utility rates, how meter readings are obtained, and water meter installation and removal.

Read More

Water Meter Upgrade

The existing water meter at your property is being replaced. You need to book an appointment.

Read More

The Town of Canmore is located within Treaty 7 region of Southern Alberta. In the spirit of respect, reciprocity and truth, we honour and acknowledge the Canmore area, known as “Chuwapchipchiyan Kudi Bi” (translated in Stoney Nakoda as “shooting at the willows”) and the traditional Treaty 7 territory and oral practices of the Îyârhe Nakoda (Stoney Nakoda) – comprised of the Bearspaw First Nation, Chiniki First Nation, and Goodstoney First Nation – as well as the Tsuut’ina First Nation and the Blackfoot Confederacy comprised of the Siksika, Piikani, Kainai. We acknowledge that this territory is home to the Métis Nation of Alberta, Region 3, within the historical Northwest Métis homeland. We acknowledge all Nations who live, work, and play and help us steward this land and honour and celebrate this territory. We commit to working to live in right relations and to advance Truth and Reconciliation.

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