The following utility rate increases are in effect starting January 1st, 2010:

Water & Waste Water Rates 8% Increase

Solid Waste Rates 5% Increase

Recycling Rates 3% Increase

• In order to ensure the utility remains self-sustaining, it is important that revenue from utility rates keeps pace with expenses, which increase with the rate of inflation each year.

• Rate increases are also necessary to ensure that adequate capital reserves are available to fund major capital initiatives such as expansions to water, waste water and solid waste services infrastructure.

• The average residential bill for water, wastewater, solid waste and recycling services will increase by approximately $5.19 per month or $10.38 per bi-monthly billing period. (Based on an average monthly water consumption of 20 cubic meters).

• The charges are split in order to reflect the December 2009 billing at the old rates and the January 2010 billing at the new rates.