Utility Bill Payment Options

Payment in Canadian funds only. Other currencies are subject to a processing service charge and exchange rate at the date of deposit. Payments not honoured by the bank will be subject to penalties and service charge.

Pre-Authorized Payments: The Pre-Authorized Utility Payment Plan (PUPP) is a free service which allows property owners to effectively manage their utility account and ensures that the account holder is not penalized for late payments. Your personal information is strictly confidential and secure.

PUPP is not transferable. If you are moving within Canmore you must complete a new PUPP Application for your new property.

Click here to download a fillableĀ PUPP ApplicationĀ (under 'Utilities' heading).

Cheque: Make payable to the Town Of Canmore. Post-dated cheques dated for the due date will be accepted prior to the due date. Cheques are a conditional payment until honoured by the bank upon which they are drawn. Write your utility account number or your property address on the cheque. Ensure your cheque is signed and completed accurately as the Town Of Canmore is not responsible for errors and/or omissions.

Cash or Interac (debit card): Only available at Civic Centre Reception location.

Telephone or Online (Internet) Banking: Please be aware of your bank's policies regarding the effective date of payment. It is very important to confirm that your current utility account number is the one registered on your bill payment menu. The utility account number is linked to the property. If you have moved within Canmore, the new utility account number must be referenced on your bill menu. Keep receipt of transaction to verify payment date should proof be required.

Banks and Financial Institutions: Check with your branch prior to making payments via ATM. Allow 2 - 5 days bank processing time. Keep receipt of transaction to verify payment date should proof be required.

In Person: Payments may be dropped off at the Civic Centre Reception or via the drop slot located to the right of the Civic Centre main entrance door.

Credit Cards: This service is not available for utility account payments.